로그인 해서 보면 카드등록은 되어 있습니다.
Upgrade Now를 눌러서 결제정보 선택, 입력하고 그 후에 Submit 누르면 140003 에러가 뜹니다.
그래서 Fax를 올려주신 양식대로 보냈고 그 다음날 새벽에 받은 메일 내용입니다.
Greetings Donghun,
Thank you for contacting Turbine Account Management. We are happy to confirm that your billing address and credit card are now on file. The card can now be used for purchases, Premium Services and to pay subscription fees.
If you have any additional questions or concerns, please respond to this email, and we will be happy to assist you.
Thank you,
The Turbine Customer Service Team
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그래도 결제가 되지 않는다고 다시 확인해달라고 메일을 보낸 뒤 받은 메일입니다.
Greetings Donghun,
Thank you for your response. We have reviewed your 'dongdong27' account and can confirm that your credit card and your billing address has been updated with the information that you provided in your fax.
If you have multiple accounts, please make sure that you are logging into the correct account on the Account Management page.
If you are unable to resubscribe on the website, we are happy to assist and re-activate your LOTRO subscription. However, we will need you to select a billing plan from the following options:
$14.99 per month
$29.97 per 3 months
$59.94 per 6 months
$119.88 per 12 months
Please respond to this email with the billing plan of your choice, as well as the billing address listed in our system. Upon verification we will be happy to assist you further.
If you have any additional questions or concerns, please respond to this email, and we will be happy to assist you.
Thank you,
The Turbine Customer Service Team
하고 싶은 결제종류를 선택하래서 알려주었습니다.
그랬더니 결제를 위해 빌링어드레스를 확인해야 한다고 메일이 와서 주소를 적어보냈습니다.
Greetings Donghun,
Thank you for your response. We are happy to assist with you but we need to have you verify your billing address before we proceed.
Please respond to this email with your full billing address. Once we receive this information, we will attempt to process a payment for your subscription.
If you have any additional questions or concerns, please respond to this email, and we will be happy to assist you.
Thank you,
The Turbine Customer Service Team
그리고 답이 없습니다.
빌링 어드레스라는게 신용카드에 등록된 집주소 말하는 걸로 알고 있어서 똑같이 적어 보냈는데..
본인 확인차 물어보는 걸로 알고 있어서 알려줬는데 그 다음에 답이 없네요.
아직 기다리고 있습니다.