Greetings Chul Min,

Thank you for your response. We have reviewed the information provided and see that the faxed credit card information does not match the name and address that is currently on file.

We apologize, but we cannot change the name of the credit card holder. It is against our Terms of Service.

We will be happy to process a one time payment with the faxed credit card information. This will not add the credit card to the account.

If this is okay, please reply back to this email and we will be happy to processes this one time payment.

If you have any additional questions or concerns, please respond to this email, and we will be happy to assist you. Please do not update the default subject line in your reply.

Thank you
Turbine Customer Support Team