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작성자 서역의불꽃 쪽지보내기 메일보내기 자기소개 아이디로 검색 전체게시물

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Greetings 서역의 불꽃, 2월 19일

Thank you for your fax. We have successfully completed your Manual Points purchase. Your card on file has been charged $49.99, and we have granted 6900 Turbine Points to your account.

Please note that manual points purchases will only provide some Premium access. The account will be upgraded to have additional character slots, as well as the increased chat abilities, and increases in allowed auctions, mail and gold storage. However, at this time the upgraded in-game support is not included with manual points purchases.

If you have any additional questions or concerns, please respond to this email, and we will be happy to assist you.

Thank You,
The Turbine Customer Support Team

Turbine, powered by our fans.

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이거 말씀하시는 건가요?
이건 이번 프레지던트 데이에 더블보너스이벤트 티피 구입하고 나서 온 메일이고요

저번에 이메일로 추가구매요청서 보냈다가 거부될때 온 이메일 내용은
http://www.banjion.com/bbs/board.php?bo_table=qnab&wr_id=1355&sca=&sfl=mb_id%2C1&stx=tkwkw2010 여기에 있는데 이건 드워프님도 읽으신 글입니다.

둘중에 어떤걸 말씀하시는지 모르겠어서 두개 다 올리네요

대머리드워프님의 댓글

대머리드워프 쪽지보내기 메일보내기 자기소개 아이디로 검색 전체게시물

쪽지보내기 메일보내기 자기소개 아이디로 검색 전체게시물

11-02-23 00:29

헉쓰 서역의불꽃님 글 올려주셔서 감사합니다 >.</

흠 예전에는 추가결제 방법에 대해서 장황하게 답변을 보냈는데 이젠 그렇게 안보내나 보군요.

그래도 일단 이 이메일을 통해 교신하라고 되어 있으니 이 이메일주소를 사용하면 되겠는데..

서역의불꽃님 받으신 이 이메일의 이메일주소 좀 알려주세요 부탁드립니다 >.</

대머리드워프님의 댓글

대머리드워프 쪽지보내기 메일보내기 자기소개 아이디로 검색 전체게시물

쪽지보내기 메일보내기 자기소개 아이디로 검색 전체게시물

11-02-23 00:31

참고로 예전에 받은 추가구매 관련 이메일 내용은 다음과 같습니다.
저 말고 많은 분들이 같은 내용의 메일을 받으셨지요.

Greetings J

Thank you for your inquiry. Please note that we respond to all contacts as quickly as possible. Please also note that sending multiple purchase requests may result in you being charged multiple times. Please do note that we generally are not able to respond to inquiries sent on the weekend, or on US holidays.

Please do not spam our support departments.

We have processed a single charge of $49.99 and granted 6900 points to your account.

In the future, you do not need to fax. You can email your request to purchase points. If you respond to this email, you will receive an expedited response. We cannot promise to answer immediately, but we do review responses before we review new inquiries.

When you email, be sure include the following:

-username of the account
-your first and last name
-the last 4 digits of your credit card
-the address on file
-the number of Turbine points you would like to buy
-the current cost for the points

Upon verification of this information we'll be happy to assist you.

Please note that manual points purchases will only provide some Premium access. The account will be upgraded to have 4 character slots, as well as the increased chat abilities, and increases in allowed auctions, mail and gold storage. However, at this time the upgraded in-game support is not included with manual points purchases.

If you have any additional questions or concerns, please respond to this email, and we will be happy to assist you.

Thank you,
The Turbine Customer Service Team

참고로 예전에 받은 추가구매 관련 이메일 내용은 다음과 같습니다. 
저 말고 많은 분들이 같은 내용의 메일을 받으셨지요.

Greetings J

Thank you for your inquiry.  Please note that we respond to all contacts as quickly as possible.  Please also note that sending multiple purchase requests may result in you being charged multiple times. Please do note that we generally are not able to respond to inquiries sent on the weekend, or on US holidays.

Please do not spam our support departments.

We have processed a single charge of $49.99 and granted 6900 points to your account.

In the future, you do not need to fax.  You can email your request to purchase points. If you respond to this email, you will receive an expedited response.  We cannot promise to answer immediately, but we do review responses before we review new inquiries.

When you email, be sure include the following:

-username of the account
-your first and last name
-the last 4 digits of your credit card
-the address on file
-the number of Turbine points you would like to buy
-the current cost for the points

Upon verification of this information we'll be happy to assist you.

Please note that manual points purchases will only provide some Premium access.  The account will be upgraded to have 4 character slots, as well as the increased chat abilities, and increases in allowed auctions, mail and gold storage.  However, at this time the upgraded in-game support is not included with manual points purchases.

If you have any additional questions or concerns, please respond to this email, and we will be happy to assist you.

Thank you,
The Turbine Customer Service Team